D2C: Direct to Consumer & Driect Selling Fulfillment Services

D2C: Direct to Consumer & Direct Selling Fulfillment Services

Streamline your direct-to-consumer business with Stalco’s top-tier logistics solutions. As a full-service, turn-key partner, we manage everything from regulatory approvals to compliance, importation, and returns. Benefit from 24/7 same-day order processing and 1-4-day tracked Canadian delivery, all at the best prices guaranteed. Partner with Stalco to elevate your operations and focus on growth.

Your Turn-Key Partner for Success in Canada

Stalco offers a holistic suite of services that cover every aspect of the fulfillment process. From the early phases of regulatory approvals and compliance management to the complexities of importation, trucking and customs clearance, we will ensure that your goods meet all the necessary requirements to reach their destinations without any hold-ups. We use an advanced inventory management system to keep track of your stock and ensure timely and accurate fulfillment.

Our fulfillment services include kitting, pick and pack and shipping – all customized to meet your specific business requirements. Plus, we make returns easy, which will help you build customer retention and brand loyalty.

We partner with top shipping carriers to ensure our clients get the most cost-effective shipping prices. We feel confident that our logistics solutions will contribute greatly to your direct-selling success in Canada.

Comprehensive Regulatory Approvals and Compliance Management

Regulatory approvals and compliance management is crucial to a company’s success, but the process can be confusing and chaotic to navigate. We make it simple.

Stalco knows the ins and outs of the regulatory landscape, and we understand the complexities and challenges that direct sellers can face when dealing with regulatory approvals and compliance management. Our team will shield your business against potential legal and financial risks by making sure your product meets all the critical standards and regulatory requirements before entering the Canadian market.

Our regulatory approvals and compliance management services include:

Detailed regulatory guidance: We’ll give you our expert take on Canadian regulations, and ensure you understand the specific requirements for your products. This includes information about labeling, packaging, health and safety standards and environmental regulations.
Documentation and application preparation: We will help you prepare and submit all necessary documentation and applications to the relevant Canadian authorities. We will ensure all forms are filled out accurately to reduce the risk of rejections and/or delays.
Ongoing compliance monitoring: Of course, regulatory requirements are always subject to change, and it’s critical for companies to always stay compliant. We offer our clients constant support and guidance, and we’ll help you adapt your strategy if it becomes necessary.
Importation and customs clearance: We deal with the obstacles associated with importation, including trucking and customs clearance. Our extensive experience will help ensure your products clear customs without issue.
Risk mitigation: We will do everything in our power to mitigate risks associated with non-compliance, such as fines and product recalls.

Stalco has extensive experience with regulatory approvals and compliance management, allowing us to navigate the complexities of compliance with ease. With us, you’re in good hands.

Seamless Importation and Customs Clearance

Our importation and customs clearance services are designed to get your products into the Canadian market efficiently and cost-effectively. Our team will manage every aspect of the importation process – from trucking to border crossing. Our comprehensive importation and customs clearance services includes:

Efficient trucking solutions: Our large network of transportation partners allows us to choose the most optimal route, reducing transit times and costs.
Expert customs clearance: Our expert team is highly knowledgeable about Canadian customs regulations and procedures. We’ll prepare all needed documentation accurately and submit it promptly to avoid delays.
Pre-clearance service: Our pre-clearance services will help speed up the importation process. Our proactive approach reduces wait times and mitigates the risk of unexpected issues.
Compliance documentation management: As mentioned above, our team meticulously manages all required documentation for seamless importation and customs clearance. We also deal with certificates of origin, invoices and packing lists to make sure everything meets regulatory requirements.
Real-time tracking and communication: Stalco offers our clients real-time racking and updates, so you can always be informed on the status of your shipments.
Cost-effective solutions: We’ll always do what we can do to optimize shipping routes, helping you reduce transportation costs.

With Stalco’s importation and customs clearance services, you can rest easy knowing your products will reach their destination as fast as possible and without hassle.

Advanced Inventory Management

We leverage stellar technology to ensure every shipment that leaves our warehouse is organized and accurate. Our advanced system provides our client with real-time tracking updates, and allows them to keep tabs on their available inventory.

Our advanced inventory management system will not only increase efficiency in your business, but it will also bolster customer satisfaction and cost savings – since you’ll be able to dodge overstock or stockout situations. Being able to access highly detailed analytics and forecasting tools will empower you to make the best decisions for the benefit of your business.

Fulfillment Services Tailored to Your Needs

We are a one-stop-shop for all your fulfillment needs. Here’s a taste of our fulfillment services:

Kitting services: Stalco’s kitting services involve assembling individual products into ready-to-ship kits, tailored to your business needs. Kitting is ideal for D2C brands that sell bundles or products with multiple components. With our kitting services, we’re able to reduce handling times and ensure consistency, as well as improve efficiency and order accuracy.
Pick-and-pack services: Our pick-and-pack services are all about precision and speed. We accurately pick the right products for each order, then pack them securely and get them ready for shipment. Our experienced staff aim to minimize error and prepare each package according to our clients’ unique specifications. Our streamlined operations allow for same-day order processing.
Shipping solutions: We offer a number of shipping solutions, from standard to expedited options. Stalco has ongoing partnerships with several leading carriers to provide reliable and cost-effective delivery services.

Efficient Returns Management

Of course, no business owner wants to think about returns management. But returns are an inevitable part of running an online business. At Stalco, we make the process easy.

Our returns management process is designed to be a hassle-free experience for our clients and their customers. Having a solid returns process in place is essential for building brand trust and loyalty.

Our returns management services include:

Seamless return initiation: This is where the returns process begins. Customers can easily request returns through an online portal, where they will get clear and simple instructions and printable return labels. Our streamlined approach to return initiation is designed to avoid delays and confusion.
Comprehensive inspection and processing: Once returned products arrive at Stalco’s warehouse, our staff conduct a thorough assessment of the item’s condition. Our team will then determine whether the item should be restocked, repaired or disposed of.
Efficient restocking and inventory updates: Stalco’s inventory management system is updated in real-time, ensuring stock levels are accurate for future orders.
Customer communication and satisfaction: Throughout the returns process, we communicate with your customers and keep them informed about the status of their return. We handle refund processing swiftly, ensuring customers receive their money back as promptly as possible.

By partnering with us, you can lessen the administrative burden on your team and boost overall customer satisfaction. With us, you can be sure that your returns are handled professional and efficiently, while supporting your company’s customer retention and growth.

24/7 Same Day Order Processing and Fast Delivery

Stalco’s 24/7 same-day order processing and 1-4 day tracked delivery service across Canada make us unmatched in the shipping and fulfillment industry. We believe we are the most reliable and efficient logistics partner in the field.

We offer:

Around-the-clock ordering processing: No matter when an order is placed, we promptly handle it and dispatch it. This is particularly helpful for D2C brands that target a diverse customer base across varying time zones. Our rapid response time helps meet the high expectations of today’s consumers, as they generally expect (and value) timely deliveries.
Fast and tracked delivery: We work closely with the leading shipping carriers to provide the most reliable and cost-effective options to our clients. Your customers can track their orders in real-time, giving them a sense of control and reducing inquiries and disappointment related to order status.

For e-commerce companies, our 24/7 same-day order processing means reduced cart abandonment rates and higher conversion rates – since customers are more likely to complete an order when they know they’ll get the delivery fast. By working with Stalco, you’ll gain a logistics partner that prioritizes speed, but never at the expense of accuracy.

Get Started with Stalco’s Fulfillment Services

Do our services sound interesting to you? Are you looking to learn more? Don’t hesitate to give us a call today at (647)-367-2459, or contact us today. We offer free assessments and will gladly provide you with a complimentary quote. Get started with Stalco’s stellar fulfillment services today, and watch your business blossom.

ARE YOU CONSIDERING EXPANSION INTO CANADA?

An Interview with AdvoCare’s EJ Lucien, SR Director of Distribution & Customer Service Q: Why did AdvoCare® decide to go after the Canadian market? A: With a very strong business in the U.S. market, the time was right for AdvoCare to look at international expansion. Based on a combination of factors including market similarities and […]

Q: Why did Xyngular decide to go after the Canadian market? A: We knew that historically, Canada had been a very successful international market for US-based direct selling companies. In fact, because of Canada’s close proximity to the US and its very similar demographics, our distributor base was rapidly recruiting leaders from Canada and we […]